Privacy Policy


The privacy of our users is very important to us, and we are committed to safeguarding it. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

Effective July 1st, 2019
Archived versions

Introduction


We build a range of services that help companies that depend on technology close the iterative innovation gap by simplifying their complicated data. Insights from Big Data and many other sources provide the ability for companies to improve many aspects of product and service development, marketing, customer service, and monetization. We know how to help companies put systems and skills in place that are instrumented to harness the insights from their data--to distill the information they need to learn faster than those who do not adapt to the challenge. The result is a shift to more insightful data-driven business decisions.

Our Privacy Policy explains what information we collect and why we collect it. How we use that information. The choices we offer, including how to access and update information. Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.

Collecting personal information


The following types of personal information may be collected, stored, and used:

Information about your device including your IP address, geographical location, browser type and version, and operating system. Your location can be determined with varying degrees of accuracy by: GPS, IP address, sensor data from your device, information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth enabled devices.

  • We use various technologies to collect and store information, including cookies, local storage, such as browser web storage or application data caches, databases, and server logs.
  • Information about your use of our sites including the referral source, length of visits, page views, and website and app navigation paths.
  • Information, such as your email address, that you enter when you register with our website and app.
  • Information that you enter when you create a profile on our website and/or app—for example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, educational details, and employment details.
  • Information, such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters.
  • Information that you enter while using the services on our website and/or app.
  • Information that is generated while using our website and/or app, including when, how often, and under what circumstances you use it.
  • Information relating to anything you purchase, services you use, or transactions you make through our website and/or app, which includes your name, address, telephone number, email address, and credit card details.
  • Information that you post to our website and/or app with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts.
  • Cookies and similar technologies, we and our partners use various technologies to collect and store information when you use Ecuiti services, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or features that may appear on other sites. We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services.
  • Information contained in any communications that you send to us by email or through our website, including its communication content and metadata.
  • Local storage we may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
  • Any other personal information that you send to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

Using your personal information


We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. And we also use data about the ads you interact with to help advertisers understand the performance of their ad campaigns. We use a variety of tools to do this. We may use your personal information for the following:

  • Administering our website and/or app and business.
  • Tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services.
  • Personalizing our website and/or app for you.
  • Enabling your use of the services available on our website or app.
  • Use the information we collect in existing services to help us develop new ones.
  • Sending you goods purchased through our website or app.
  • Supplying services purchased through our website or app.
  • Sending statements, invoices, and payment reminders to you, and collecting payments from you.
  • Sending you non-marketing commercial communications.
  • Sending you email notifications that you have specifically requested.
  • Sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter).
  • Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection.
  • Sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology.
  • Providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information).
  • We don’t share information that personally identities you with advertisers, such as your name or email, unless you ask us to.
  • Dealing with inquiries and complaints made by or about you relating to our services.
  • Keeping our website secure detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Ecuiti, our users, or the public.
  • Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service); and
  • Other uses.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website. We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.

Disclosing personal information


We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. With your consent, we will share personal information with companies, organizations or individuals outside of Ecuiti when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

We may disclose your personal information:

  • to the extent that we are required to do so by law;
  • in connection with any ongoing or prospective legal proceedings;
  • in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
  • If Ecuiti is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy. Information security.

Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers


Ecuiti processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live. Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Google services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

You expressly agree to the transfers of personal information described in this Section E.

Retaining personal information


  1. This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
  2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  3. Notwithstanding the other provisions of this Section G, we will retain documents (including electronic documents) containing personal data:
    • to the extent that we are required to do so by law;
    • if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
    • in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).


Security of your personal information


  1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
  2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
  3. All electronic financial transactions entered into through our website will be protected by encryption technology.
  4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  5. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).


Amendments


We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks, including the EU-US and Swiss-US Privacy Shield Frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Your rights


You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:

  • the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address.

We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites


Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information


Please let us know if the personal information that we hold about you needs to be corrected or updated.

Cookies


Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. {SELECT ACCURATE PHRASING We use only session cookies / only persistent cookies / both session and persistent cookies on our website.}

  1. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
    • we use Google Analytics and Adwords on our website to recognize a computer when a user {INCLUDE ALL USES THAT COOKIES ARE USED FOR ON YOUR SITE visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the website’s usability / analyze the use of the website / administer the website / prevent fraud and improve the security of the website / personalize the website for each user / target advertisements which may be of particular interest to specific users / describe purpose(s)};
  2. Most browsers allow you to refuse to accept cookies—for example:
    • in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”;
    • in Firefox (version 24) you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
    • in Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
  3. You can delete cookies already stored on your computer—for example:
    • in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835 );
    • in Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies,” and then clicking “Remove All Cookies”; and
    • in Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”
  4. Deleting cookies will have a negative impact on the usability of many websites.